Omni | PCI DSS

Secure and trusted payments

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Safe and compliant transactions

Connex’s secure payment gateway allows your customers to make payments seamlessly. Automate payments using our IVR self-service or support them through the transaction with Assisted Payments.

Secure & Compliant

Technology your customers trust

Nothing is more important to us than the security of your data. ConnexAI completed rigorous auditing to ensure high standards of security and robust data protection controls.

Interactive Voice Response Payment

Automate payments by empowering customers to utilize self-service functionality with our IVR.

Agent-Assisted Payments

Users can guide live customers through a payment within our secure interface with private data encryption. This facilitates extra levels of customer care and highly personalized customer journeys.

Live Chat Payments

Take self-service to another level with Live Chat Payments with the ability to analyze eCommerce reports made through Athena Conversational Bot.

Automated Speech Recognition

Enable your customer to talk to Athena, eliminating the need to for keypad-based data entry and vastly speeding up secure transactions.

PCI DSS Certified

Handle transactions securely with enhanced visibility

  • Connex’s Marketplace feature can integrate with hundreds of payment providers and CRMs to seamlessly slip into your tech slack.
  • Simplify the customer experience and alleviate pressure from your users with AI self-service
  • Guided payments for secure transactions with additional help

"Our journey with ConnexAI Omni Cloud Technology has been so successful in providing the level of security and comfort for our clients that we have scaled to 700+ people in the last 12 months."

Craig Winnard

Group Commercial Director

Unlock Cross-channel Communication

SMS

Support straight to your customer's phone

Voice

Organized and categorized dialing

Live Chat

Prompt website customers with Live Chat

Social Media

Connect with billions of customers

Athena Conversations

Automate Conversations

WhatsApp

Contact over 2 billion WhatsApp users

Email

Keep responses neat and formal

Dialer

Next level features in a user-friendly dialer

Flow

Click-and-drop tool for creating customer journeys

Omni Overview

All channels - One platform

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See ConnexAI in action

We’re so confident your team and your customers will love our PCI DSS compliant solution as well as the quick set up, and rapid time to value. Join us for a tailored demonstration and see just how quickly your business can benefit from our industry leading features.
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